Frequently Asked Questions
Running a business is complicated enough without guessing games about consulting. So we've put together this page to answer the stuff people actually ask us. No corporate speak. Just straight answers about how we work, what we charge, and whether we're the right fit for your company.
We help businesses fix the stuff that's broken or messy. Maybe your operations are chaotic. Maybe your team's confused about direction. Perhaps you're growing too fast and don't have systems in place. We come in, dig into the real problems, and build practical solutions you can actually implement. We're not here to write fancy reports and disappear. We work with your people to make lasting change happen.
Pricing depends on what you need. A quick strategic review costs differently than a 6-month operational overhaul. We structure engagements as fixed fees, monthly retainers, or project-based arrangements — whatever makes sense for your situation. First, we have a conversation (free, by the way) to understand your challenge. Then we quote it. No surprises, no hidden fees. We're upfront about cost because trust matters.
Some projects wrap in 4 weeks. Others need 4-6 months. It really depends on the scope and complexity. A sales process redesign? Usually 8-12 weeks. A complete organizational restructuring? Could be longer. We'll give you a realistic timeline upfront, and we actually stick to it. The point is we don't drag things out. We show up, do the work, document everything, and train your team so you don't need us hovering forever.
We stand behind our work. If we deliver something that doesn't work or doesn't match what we promised, we'll fix it at no extra charge. That said, we're realistic about guarantees. We can't guarantee your market will cooperate or that your team will execute perfectly. What we guarantee is solid analysis, practical recommendations, and support through implementation. We've worked with 47 different companies in the past 9 years, and most see real results within weeks.
Yeah, absolutely. We're based in Prague, but we've done work across the Czech Republic and beyond. Some engagements are fully remote. Others need us onsite occasionally. We mix and match depending on what works for you. Video calls, site visits, whatever. Geography isn't really a barrier anymore. We'll discuss logistics during that first conversation and build a plan that doesn't require you to buy us plane tickets every week.
Just reach out. Call us at +420 861 324 855 or email [email protected]. We'll set up a quick call to talk through your situation — no pressure, no sales pitch. You tell us what's frustrating you. We ask smart questions. Then we either propose a next step or tell you we're not the right fit (sometimes that happens, and that's okay). Most first conversations happen within a few days of you contacting us.
We work with both. Startups often need help scaling without losing control. Established companies need help adapting. The challenge is usually different, but the approach is similar — we listen, we analyze, we recommend, we implement. Size isn't really what matters to us. It's whether you're serious about solving the problem and willing to invest time and money into fixing it. Small company with 8 employees? Big corporation with 500? We've done both.
The team at Sterling Group has 13 years of collective consulting experience. We've worked in operations, strategy, sales, HR, and finance across different industries. We're not academics with theories and no real-world context. We've actually run departments, managed budgets, dealt with difficult staff issues, and missed deadlines. That's why our advice isn't theoretical — it's rooted in what actually works when the pressure's on. You can learn more about the specific team members by contacting us directly.